Infor HMS

A robust hotel PMS for superior guest experiences


An advanced hotel property management solution should be more than just a single system. It should be the hub of hotel operations that connects all systems for hotels, resorts, and casinos. Your hotel PMS should be a holistic hospitality technology platform that connects every aspect of operations to the guest experience, creating a seamless journey that helps your organization meet and exceed the highest standards. It should provide the basis for long-term relationships with guests, and the revenues and profitability that goes with them.

Infor Hospitality Management Solution (HMS) is a hotel PMS built in the cloud to consistently meet and exceed modern guest expectations. With Infor HMS, hospitality organizations can better manage operations, deliver exceptional guest services, and provide a rich experience for all. The solution provides scalability that can help meet your present needs, along with whatever the future brings.


35cc5fe3d76e4b5080b36f71276e5ade?v=e6ed0b05&t=w1500

Cloud-enabled flexibility and security

Enable greater stability, security, and scalability to increase competitive momentum and ensure resilience

  • Unify operations with a multi-tenant cloud architecture
  • Grow the business with built-in capacity for expansion
  • Simultaneously deploy software updates across all properties
  • Rely on industry-leading security via Infors cloud partner, Amazon Web Services (AWS)
  • Create optimal service continuity via high availability


35cc5fe3d76e4b5080b36f71276e5ade?v=e6ed0b05&t=w1500

Cloud-enabled flexibility and security

Enable greater stability, security, and scalability to increase competitive momentum and ensure resilience

  • Unify operations with a multi-tenant cloud architecture
  • Grow the business with built-in capacity for expansion
  • Simultaneously deploy software updates across all properties
  • Rely on industry-leading security via Infors cloud partner, Amazon Web Services (AWS)
  • Create optimal service continuity via high availability


7e1fbe791c994fd98a39c28f74f1f2bb?v=e53e7e70&t=w1500

Personalized guest services

Make every stay unique and build long-term value with guests

  • Track guest preferences
  • Automatically match and merge guest data
  • Centralize guest profiles across brands, properties, and reservations
  • Create greater clarity of guest histories and visibility of high-valued guests
  • Promote better communications and foster better relationships


6c505f75436749baa4a3198338a10db1?v=e69d28cb&t=w1500

Mobile functionality across all hospitality operations

Engage with guests and empower staff via mobile technology

  • Offer mobile-based check-in and check-out
  • Provide easy hotel room key access
  • Reduce nonessential, face-to-face interactions with service staff via contactless processes
  • Improve visibility and precision with centralized housekeeping and concierge task management
  • Make guest services available anywhere in the hotel


1bdb96fa63524f0cbe2c265fe5af576a?v=b10a7cb4&t=w1500

Integrated and evolving with current and emerging technology

Implement a healthy hotel PMS technology platform that serves the present and the future

  • Rely on Infors hospitality industry knowledge, experience, and strong relationships with industry leaders
  • Leverage adaptability as new technologies emerge
  • Easily integrate with revenue management, point of sale, sales and catering, price optimization, and more
  • Connect to financials, analytics, third-party gaming systems, and related software
  • Utilize as a nexus for greater business intelligence and strategic momentum via rich data collection