An
advanced hotel property management solution should be more than just a
single system. It should be the hub of hotel operations that connects
all systems for hotels, resorts, and casinos. Your hotel PMS should be a
holistic hospitality technology platform that connects every aspect of
operations to the guest experience, creating a seamless journey that
helps your organization meet and exceed the highest standards. It should
provide the basis for long-term relationships with guests, and the
revenues and profitability that goes with them.
Infor
Hospitality Management Solution (HMS) is a hotel PMS built in the cloud
to consistently meet and exceed modern guest expectations. With Infor
HMS, hospitality organizations can better manage operations, deliver
exceptional guest services, and provide a rich experience for all. The
solution provides scalability that can help meet your present needs,
along with whatever the future brings.
Enable greater stability, security, and scalability to increase competitive momentum and ensure resilience
- Unify operations with a multi-tenant cloud architecture
- Grow the business with built-in capacity for expansion
- Simultaneously deploy software updates across all properties
- Rely on industry-leading security via Infors cloud partner, Amazon Web Services (AWS)
- Create optimal service continuity via high availability

Cloud-enabled flexibility and security
Enable greater stability, security, and scalability to increase competitive momentum and ensure resilience
- Unify operations with a multi-tenant cloud architecture
- Grow the business with built-in capacity for expansion
- Simultaneously deploy software updates across all properties
- Rely on industry-leading security via Infors cloud partner, Amazon Web Services (AWS)
- Create optimal service continuity via high availability

Personalized guest services
Make every stay unique and build long-term value with guests
- Track guest preferences
- Automatically match and merge guest data
- Centralize guest profiles across brands, properties, and reservations
- Create greater clarity of guest histories and visibility of high-valued guests
- Promote better communications and foster better relationships

Mobile functionality across all hospitality operations
Engage with guests and empower staff via mobile technology
- Offer mobile-based check-in and check-out
- Provide easy hotel room key access
- Reduce nonessential, face-to-face interactions with service staff via contactless processes
- Improve visibility and precision with centralized housekeeping and concierge task management
- Make guest services available anywhere in the hotel

Integrated and evolving with current and emerging technology
Implement a healthy hotel PMS technology platform that serves the present and the future
- Rely on Infors hospitality industry knowledge, experience, and strong relationships with industry leaders
- Leverage adaptability as new technologies emerge
- Easily integrate with revenue management, point of sale, sales and catering, price optimization, and more
- Connect to financials, analytics, third-party gaming systems, and related software
- Utilize as a nexus for greater business intelligence and strategic momentum via rich data collection